Channel OS™ — The neutral framework for the IT channel.
A shared language and practical patterns to build, operate, and scale channel excellence.
Channel OS™ structure
The framework is organised around five pillars that map to every operator's daily reality.
People
Roles, responsibilities, and competencies across the channel team.
Process
Governance, approvals, baselines, and drift control cycles.
Data
Classification, lineage, integrity, and retention standards.
Tools
Platforms, automation, and observability that keep work flowing.
Adapters
CRM • ERP • PSA • Marketplace integrations to existing systems.
Maturity quick view
L1
Ad-hoc tasks, limited visibility
L2
Documented processes with gaps
L3
Measured operations across partners
L4
Automated governance with feedback loops
Outcomes we are targeting
Stay close as we ship the artifacts
The mailing list is the single action while the portal is under construction. Expect monthly notes until launch.
Micro-FAQ
Channel OS™ is a shared framework and language for how the IT channel operates across people, process, data, tools, and adapters.